The Zimbabwe BPO Council (BPOAZ) is the government-linked body mandated to drive the growth of the Business Process Outsourcing sector, working closely with industry associations and the private sector to position Zimbabwe as a global outsourcing destination.
To drive the growth of the BPO sector in Zimbabwe by creating an enabling environment, promoting investment, developing skills, and positioning the country as a competitive global outsourcing destination.
To establish Zimbabwe as a premier global BPO hub, creating 50,000+ jobs and generating over $100 million in foreign currency earnings by 2030.
World-class outsourcing across multiple verticals.
Inbound/outbound call centres, multi-channel support, and customer retention programs.
Learn MoreIT helpdesk, remote diagnostics, and Tier 1-3 technical assistance with 24/7 coverage.
Learn MoreData entry, cleansing, migration, business intelligence, and advanced reporting.
Learn MoreMedical coding, billing, transcription, and insurance claims with HIPAA compliance.
Learn MoreTalent acquisition, payroll, employee management, and HRIS implementation.
Learn MoreThe premier annual gathering of BPO industry leaders, government officials, investors, and technology partners.
Be part of Zimbabwe's BPO revolution.
For startups and individuals exploring BPO
For active BPO operators
For large enterprises
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"BPOAZ shaped the policy environment that lets us compete globally. The 15% tax rate advocacy transformed our industry."
"The investor matchmaking connected us with three international clients in six months. World-class support."
"BPOAZ skills programmes improved our workforce quality. Customer satisfaction up 40%."
Join 73+ organizations shaping the outsourcing revolution.