Driving the growth of Zimbabwe's outsourcing industry.
The Zimbabwe BPO Council (BPOAZ) is the government-linked body mandated to drive the growth of the Business Process Outsourcing sector, working closely with industry associations and the private sector to position Zimbabwe as a global outsourcing destination.
The Zimbabwe BPO Council was established to coordinate and promote the growth of the outsourcing industry. With government support through the Ministry of ICT, BPOAZ works to create a knowledge-based economy and position Zimbabwe as Africa's next BPO destination.
To drive the growth of the BPO sector in Zimbabwe by creating an enabling environment, promoting investment, developing skills, and positioning the country as a competitive global outsourcing destination.
To establish Zimbabwe as a premier global BPO hub, creating 50,000+ jobs and generating over $100 million in foreign currency earnings by 2030.
Transparency, Collaboration, Innovation, Excellence, and Impact-driven growth for Zimbabwe's BPO ecosystem.
300,000+ university graduates annually with high English proficiency.
Labour costs 50-70% lower than traditional outsourcing destinations.
15% corporate tax, customs exemptions, Special Economic Zones.
GMT+2 alignment with Europe, Middle East, and US overlap.
Expanding fibre, 4G/5G rollout, and ICT investment.
Over 60% under 25 — trainable, tech-savvy workforce.
Join 73+ organizations shaping the outsourcing revolution.
